Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Our Commitment to Your Privacy
designflowx Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to:
- Name, email address, telephone number, and postal address
- Company information and job title
- Account credentials and profile information
- Communication preferences and marketing preferences
- Payment information (processed securely through third-party providers)
- Project requirements and business objectives
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website addresses
- Click patterns and navigation behavior
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.
How We Use Your Information
Service Delivery
To provide, operate, and maintain our website and services, including project management and client communication.
Communication
To communicate with you, including responding to inquiries, providing customer support, and sending service-related notifications.
Improvement & Analytics
To understand how users interact with our website and improve our services, user experience, and business operations.
Marketing
To send marketing communications about our services, industry insights, and special offers that may be of interest to you.
Legal Basis for Processing
We process your personal data based on: your consent, performance of a contract, compliance with legal obligations, or legitimate business interests.
Information Sharing and Disclosure
We do not sell, trade, rent, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
Your Rights and Choices
Access & Portability
Request access to and receive a copy of your personal data in a structured, machine-readable format.
Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Erasure
Request deletion of your personal data under certain circumstances.
Restriction
Request restriction of processing of your personal data in certain situations.
Objection
Object to processing of your personal data for direct marketing purposes.
Withdraw Consent
Withdraw consent at any time where we rely on consent to process your personal data.
How to Exercise Your Rights: To exercise any of these rights, please contact us at [email protected] or using the contact information provided below. We will respond to your request within 30 days.
Data Security
Security Measures We Implement
Encryption
SSL/TLS encryption for data transmission and storage
Access Control
Restricted access to personal data on a need-to-know basis
Regular Updates
Regular security audits and system updates
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. For detailed information about the cookies we use, please refer to our Cookie Policy.
Types of Cookies We Use
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such information from our systems.
Important: If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers immediately.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your personal information, we will remove it from our systems and records.
Account Information
Retained while your account is active and for 3 years after account closure for legal and business purposes.
Communication Records
Retained for up to 5 years to maintain business records and comply with legal obligations.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We ensure that such transfers are conducted in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Notification: For material changes to this policy, we will provide you with additional notice via email or prominent notice on our website at least 30 days before any changes take effect.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Company Details
designflowx Ltd
125 High Street, Kensington
London SW5 7UB, United Kingdom
Get in Touch
Data Protection Officer
For specific privacy inquiries or to exercise your rights, you can also contact our Data Protection Officer:
Email: [email protected]
Response Time: We will respond to all inquiries within 30 days
This Privacy Policy is effective as of January 1, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.